At work, employees frequently encounter situations that spark a variety of emotions. It’s important to know when and how to express emotions, and when to keep them in check. While it is not always possible to check emo- tions at the door, it is possible to figure out what triggers emotional re- sponses and then learn how to respond appropriately.
How to Manage Your Emotions provides the tools needed to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions. As a result, you will be able to communicate more effectively with supervisors and coworkers, channel negative energy into more positive and productive activities, and promote your overall emotion- al intelligence.